FAQs
Here are some of the most commonly asked questions to our team!
Can’t find an answer to your question? Feel free to contact us directly so we can help!
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We are open from 8am to 6pm, Monday to Friday. We offer early starts of 7am or 7:30am.
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Great to hear you want to join our family! Fill out one of our online forms to register your interest, and we will get back to you.
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In our recent Ofsted report we achieved Expected Standard in all areas. All our Safeguarding Standards have been met. You can view the report here.
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Yes we do. Please click here to view it!
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Of course you can! We are always looking to expand our team with the right people. Head over to our career section, fill out a form, and we will get back to you.
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We do school runs for St. Swithuns Primary School, Laburnum Primary School and Robert Peel Primary School.
The local schools invite us in to watch plays and one school invites us in to use their Forest School.
When a child is starting a new setting we complete transition paperwork. This is sent before the child starts so the new setting have information on the child. Once the child has settled we arrange buddy sessions, where we visit the child in their new setting, while they are also still attending ours.
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Our helping hands section is all about how we support parents. Check it out, and reach out if there is anything more we can do.
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As of the 1st of April 2024, we will require a doctors or dietician’s confirmation of any allergies or diet changes / tests to provide alternative food for your child. We will continue to provide food from our menu including a vegetarian option for all children. Children currently with a care plan and evidence from medical professionals will continue receiving alternative foods. We will no longer provide ingredients or alternative meals for preferences or if it has not been confirmed by a medical professional.
You are welcome to provide a meal from home for your child if you still wish them to not have our menu.
The policies regarding food and allergies are in the FAQ section of our website.
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We have a robust set of policies and procedures that have been compiled and designed for the safeguarding and welfare of the children in our care. Nursery policies and procedures are available upon request, though we display a policy of the week in reception on the white board so please feel free to have a read.
You can find some of our key polices here:
Managing Children Who Are Sick, Infectious or With Allergies
Supporting Children With Special Educational Needs and Disabilities